FREQUENTLY ASKED QUESTIONS - FAQ

Frequently asked questions:

SIZE; FIT AND COMPOSITION

- How can I find the right size for me?

To guide you in choosing the most suitable size for you, on the homepage and within each individual product page you will find the size guide.

Camiciecoraggiose have a very comfortable fit and are cut straight.

In general, we recommend that you measure your bust and compare the measurement in cm with that of the sizes in the table:

SHIRT SIZES

 - Which fabric are they made of? Is it good for both winter and summer?

The fabric is a viscose Satin, an Oeko-Tex and FSC certified eco-friendly vegetable fiber,a highly breathable fabric very similar to silk which gives a touch of freshness to our body and therefore very pleasant to wear in direct contact with the skin both in summer and in winter.A fabric of natural origin that is very resistant, it absorbs colors  in a way so that it appear brighter than other natural fabrics. 

- Can I wash it in the washing machine?

It can be washed in cold water max 30º with delicate detergents even in the washing machine.

 

PURCHASES AND ORDERS

- What can I do if a shirt is not available?

  If an item is out of stock you can select the "Notify me when available" option to receive an email notification when the item is back for purchase. You can always contact us in case of uncertainty at: info@camiciecoraggiose.com

- Can I change an order that has already been placed?

If you need to change or cancel your order,Contact us as soon as possible. We will do everything possible to accommodate your request, but we cannot guarantee that your order can be changed if it is already being processed or is in the hands of the courier.

If we are unable to modify or cancel an order, it is possible to make a return once the order has been received, as indicated in the Returns and Refunds.

For more assistance send us an email to:info@camiciecoraggiose.com 

- I have not received the order confirmation email, what should I do?

We encourage you to check your junk mail.

If you do not find our order confirmation email send us an email to: info@camiciecoraggiose.com

- What can I do if I am unable to finalize an order online?

If you receive a notification that your credit, debit or payment card has been rejected, please contact the issuing bank or payment service provider.

But first check that:

- the card or payment information provided is correct. In particular, that the 16-digit identifier and the type of card indicated are correct;

- the 3 or 4-digit security code is correct;

- the card has not expired;

For more assistance send us an email to:info@camiciecoraggiose.com

 

SHIPMENTS

- How can I check the status of my order?

You can check the status of your order at any time by accessing your order status page. For more assistance send us an email to: info@camiciecoraggiose.com

- What are the delivery times and costs?

Shipping is Express, delivery takes place within 1-4 working days (possible variations for islands and remote locations).

Delivery time is estimated from the time your order is shipped, not when it is placed.

You will receive a shipment confirmation email with delivery details when your order has been entrusted to the courier. Camiciecoraggiose is not responsible for any unexpected delays beyond its control.

- ITALY (for purchases of 1 to 3 shirts)

Express shipping only for purchases with credit / debit card (from 1 to 4 working days)  5.90€  - Rapid 20 € (1 business day Main cities - 2 days in the most isolated areas) - Shipping with payment on delivery 9 €

- EU 15.90€ for purchases of 1 to 3 shirts - 3 to 4 working days..

- FAR EU 2: 25.90€ for purchases of 1 to 3 shirts - from 3 to 4 working days..

- USA - Canada - UK: 38€ for purchases of 1 to 3 shirts - from 3 to 6 working days..

- Rest of the world: 44 € for purchases of 1 to 3 shirts - from 3 to 6 working days.. 

For special requests, information and faster deliveries do not hesitate to contact us: info@camiciecoraggiose.com 

 

RETURNS AND REFUNDS

- I want to change my shirt, what do I have to do?

If you want to change size you can purchase the shipping (costing 5.90€) using the "Shipping for size change or return" link at the top of our website. We will collect the purchased shirts and ship the new shirts for the first size change. If, on the other hand, you are not satisfied with your purchase, you can return it using the same method and you will be reimbursed for the cost of the purchased shirts. It is possible to change size but not model.

For a change of shirt or to return it, returns must be sent back within 14 days of receiving it, explaining the reason for the change or return and the new model that you'd like in an email to the address info@camiciecoraggiose.com and sent back in their original packaging.

Shirts must be returned in their original condition to be accepted, they must never have been used, washed, damaged and must be in a resalable condition. No exchange or refund will be made for shirts returned incomplete, damaged or soiled.
We will refund the shipping costs in the event that the items are incorrect or defective, but not for reasons beyond our responsibility. 

In the case of a refund request for a purchase in Italy, if you prefer Camiciecoraggiose to manage the collection at your home and the shipment of the return, the cost of the courier for returning orders will be deducted from the refund amount.

In the case of size changes for purchases in Italy we will collect the purchased shirts and ship the new shirts at our expense.

Due to the craftsmanship of the prints and packaging, any small imperfections and color differences are an integral part of the final result of each shirt.

- How long do I have to wait for the refund?

Camiciecoraggiose after receiving the return and verifying that all the aforementioned terms and conditions have been respected, will send the customer an e-mail confirming acceptance of the return and will proceed with the refund.

Please allow 2-3 weeks for your return to be processed.

Return address:

Braveshirts srl
Via Madre Cabrini 7
20122 Milan Mi
Italy

tel 3358130975

We are currently unable to assist with international shipping of returns from many countries. However, we are happy to accept a returned item that meets the return guidelines. For assistance in configuring an international return, contact info@camiciecoraggiose.com

For information please do not hesitate to contact usinfo@camiciecoraggiose.com

- How do I know when new shirts come out?

If you want to stay informed about the new models that we regularly release, to get news of promotions and news we recommend that you create your own account or enter your email in the box at the bottom of the site's homepage.